KWANSEI GAKUIN University Library

Managing in the service economy

James L. Heskett. -- Harvard Business School Press, 1986. <BY00000354>
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Bibliography Details

title and statement of responsibility area Managing in the service economy / James L. Heskett
publication,distribution,etc.,area Boston, Mass. : Harvard Business School Press , 1986
physical description area viii, 211 p. : ill. ; 25 cm.
Volume Information
ISBN 0875841309
note Bibliography: p
note Includes index
NCID BA00198615
text language code English
author link *Heskett, James L. <AU00006964>
classification LCC:HD9980.5
classification DC19:658
subject headings Service industries -- Management